Bosk Heat Co Terms of Service

Welcome to Bosk Heat Co! By accessing or using our website, boskheat.co, you agree to comply with these Terms of Service. These terms outline your rights and responsibilities when using our website and purchasing products from us.

1. Overview

This website is operated by Bosk Heat Co. Throughout the site, “we,” “us,” and “our” refer to Bosk Heat Co. By visiting our site or purchasing products from us, you engage in our “Service” and agree to the following terms and conditions, including any additional policies referenced here.

2. General Terms

  • Eligibility: By using this site, you confirm that you are at least the age of majority in your state or territory, or you have given consent for any minor dependents to use this site.

  • Website Content: All materials on boskheat.co, including images, text, graphics, and logos, are the property of Bosk Heat Co and protected by copyright laws. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the site or its content without our express written permission.

  • Modifications: We reserve the right to update or modify our site, product offerings, and policies without prior notice. It is your responsibility to review these Terms periodically for any changes.

3. Products and Pricing

  • Product Information: We strive to display accurate information about our products; however, errors may occur. Bosk Heat Co reserves the right to correct any inaccuracies or omissions, and to change or update information at any time without prior notice.

  • Pricing: All prices are listed in Australian Dollars (AUD). Prices and availability are subject to change without notice. We reserve the right to modify or discontinue products at any time.

  • Limitations: Certain products may have limited availability and are subject to return or exchange only according to our Return Policy.

4. Orders and Payment

  • Order Confirmation: Upon placing an order, you will receive an email confirming receipt. This does not constitute acceptance of your order. Bosk Heat Co reserves the right to refuse or cancel any order at its discretion, including in cases of suspected fraud, pricing errors, or product unavailability.

  • Payment Methods: We accept major credit cards and PayPal, securely processed through Stripe. By providing payment information, you confirm that you are authorized to use the payment method and authorize Bosk Heat Co to charge the order total.

  • Pricing Errors: In the event of a pricing error, we reserve the right to cancel the order and refund any amount paid.

5. Shipping and Delivery

  • Shipping: We currently ship only within Australia. Orders are processed within 2-3 business days. Delivery times may vary depending on your location, with estimated delivery between 5-10 business days.

  • No Express Shipping: Express shipping is currently unavailable for all orders.

  • Dangerous Goods: Essential oils are classified as “Dangerous Goods” and may require special handling. All shipments are made according to regulatory guidelines for dangerous goods.

  • Risk of Loss: Once orders are dispatched, Bosk Heat Co is not responsible for delays or losses caused by carriers. Please contact us for assistance in tracking or filing a claim with the carrier.

6. Returns and Exchanges

For information about returns, exchanges, and refunds, please refer to our FAQ section on Shipping & Returns.

7. Limitation of Liability

Bosk Heat Co is not liable for any injury, loss, claim, or damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages arising from the use of our products beyond the purchase price of the products. Always follow usage instructions and exercise caution, particularly with essential oils.

8. Governing Law

These Terms of Service and any disputes arising from them are governed by and construed in accordance with Australian law. All users agree to submit to the jurisdiction of the courts in Australia for any disputes related to these terms.

9. Contact Information

If you have questions regarding these Terms of Service, please contact us at: Bosk Heat Co
Email: boskheatco@gmail.com
Website: boskheat.co